Welcome to the Omni The Label FAQ page
Omni The Label FAQ is one-stop destination for answers to all your questions. Whether you're shopping for yourself or sending a gift, this page covers everything from product details and sizing to gift cards, shipping, and returns.
Why choose Omni The Label?
Unlike many fast fashion brands, we offer more than style — we offer story. Every item reflects beauty, culture, and comfort. Therefore, the result is a wardrobe piece you’ll always cherish.
Where is Omni The Label based?
We are based in Qatar. In addition, we proudly ship worldwide.
Have you been featured internationally?
Yes, in fact, we’ve been featured in British Vogue and showcased at Paris Fashion Week 2024, a true milestone in our journey.
👗 Omni The Label FAQ – Products & Sizes
What kind of fashion do you offer?
Our collections include:
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Abayas with meaningful embroidery
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Elegant kaftans and long kimonos
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Two-piece co-ords and modest sets
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Skirts, trousers, and cover-ups
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Accessories such as belts and calligraphy pins
As you can see, there’s something for every occasion.
How do I choose the right size?
Each product includes clear measurements. Moreover, we offer Small, Medium, and Free Size options depending on the design.
Do you use eco-friendly materials?
Yes, absolutely. We prioritize natural, breathable fabrics like viscose, linen, and cotton blends. Consequently, our clothing feels light, comfortable, and sustainable.
🎁 Omni The Label Gift Cards
How do gift cards work?
Omni The Label gift cards are available as:
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Instant digital codes
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Elegant physical envelopes
Whether it's a birthday, a thank you, or just because, gift cards offer thoughtful flexibility.
Can I add a personal message?
Of course! You can include a heartfelt message at checkout, and we’ll make sure it’s delivered with care.
What can they be used for?
Gift cards can be redeemed for anything on our website — clothes, sets, or accessories. As a result, your recipient gets to choose what fits their style.
📦 Omni The Label FAQ – Shipping
Do you ship internationally?
Yes! We offer international shipping. During checkout, available options and costs will appear based on your location.
How long does delivery take?
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Qatar: 1–3 business days
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Worldwide: 5–10 business days
If you’re in a hurry, feel free to message us before placing your order.
🔁 Omni The Label FAQ – Returns
Can I return an item?
Yes. However, returns are only accepted on full-priced items within 7 days of delivery. Items must be unworn and in original packaging.
What items are not returnable?
All accessories and sale items are final sale. For this reason, please double-check your cart before completing the order.
How do I initiate a return?
Simply put, reach out through our contact form. We’ll guide you through every step.
💬 Styling & Customer Care
Can you help me style an outfit?
Absolutely. Whether it’s for a casual gathering or a formal event, we’ll help you find the perfect look. DM us on Instagram or use our contact page.
How do I reach your support team?
Use the Contact Us form on our website. Moreover, our team typically replies within 24 hours.
🌟 Why Customers Love Omni The Label
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Featured in Vogue & Paris Fashion Week
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Arabic calligraphy on timeless garments
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Gift cards in digital and physical formats
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Worldwide delivery
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Eco-conscious fabrics and design
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Friendly, fast support